Privacy & cookie policy | Mad Head Games

Privacy and cookie policy

Mad Head Games doo Novi Sad, Cirpanova 46, Novi Sad, Serbia, company ID number 20980818 ("MHG", "us", "our" or "we") is committed to protecting your privacy. This privacy policy explains what personal data we collect from you and how we use it. The data we collect is in connection with your use of MHG software, websites, forums, blogs and related services (the “Service”).

By continuing to access or use MHG Site or Service you agree to the terms of this Privacy policy. If you do not agree to the following terms, please stop using the Service.

Notices and Rights under GDPR:

We at MHG work continuously on insuring that personal data collection and processing is in compliance with the GDRP. All personal data you provide us with, or that we collect from you are safe and secure, as MHG implements appropriate technical and organizational measures to protect the security of your personal information.

MHG ensures that collection and processing of your personal data is carried out in a lawful way. The legal basis for these actions is:

  • You have given MHG consent to the processing of Yours personal data for one or more specific purposes, by accepting electronic consent form or by clicking “accept”, “agree” of similar button; You may withdraw your consent at any time by writing to us to the abovementioned e-mail address.  

  • the processing is necessary for a contract you have with MHG;

  • the processing is necessary for MHG to comply with the law;

  • the processing is necessary in order to protect Your vital interests or interests of another natural person;

  • the processing is necessary for the purposes of the legitimate interests pursued by MHG.

We retain your data for as long as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Your rights under the GDPR are:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

If you wish to exercise any of your rights, please contact us via e-mail at privacy@madheadgames.com.

What personal information MHG collects:

The types of personal information collected may include your full name, username, email address, IP address, demographic information, browser and device information, device name and ID and session information any other personal information you choose to give us.

MHG may collect data about your interactions with MHG software and with the other users inside MHG software via server log files, whenever you use our software.  This information may be associated with your user ID, IP address or device ID for the purpose of providing you our Services and improving them.

If you link your Service account to your third-party account (such as Facebook, Twitter, etc) we may collect your publicly available information on such accounts. For any non-publicly available information we may collect, you will be asked to give your consent for collecting such information.

Use of collected information:

MHG uses the information described in this Privacy and cookie policy internally, to analyze and monitor traffic on out websites, to troubleshoot technical problems and to create visitor statistics; develop and improve our products and services; send newsletters, important notices regarding Service, to analyze user trends ; to measure advertisement performance; to verify identity, assist with identification of users, and to determine appropriate services.

Forums, blogs and chat features:

If you use our forums and blogs please note that any information you provide in doing so is public and available to be read, collected, and used by other users who access them as well.

Policy regarding children:

MHG does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address.  No one under the age of 13 may provide any personal information. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible.

Cookies and similar technologies:

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned (source: www.aboutcookies.org). Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like. For more information on cookies and how to block and delete them, please visit following page.

MHG uses cookies as well as third party tracking tools: Google Analytics, a web analytics service and Google AdWords, an advertising service, both provided by Google, Inc. (“Google”).

MHG uses Session cookies, also called a transient cookie, a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer.

To see the type of cookies are used by Google, please visit the following page. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States and will be used to improve the Service. The cookies we use do not collect any sensitive information such as your name, address, email address, or any other contact details. For information on how to opt-out from Google Analytics and Google AdWords service please visit the following pages:

Google Analytics: Opt-out

Google AdWords: Opt-out

Sharing or disclosing personal information:

Except as otherwise described in this Policy, personal information you provide us will not be sold, traded or shared outside of MHG and its controlled subsidiaries and affiliates without your permission. This does not include trusted third parties who assist us in operating our website, counducting our business, or servicing you, so as long those parties agree to keep this information confidetial. We may also release your information in order to comply with the law, enforce our site policies, or protect our or other’s rights, property or safety.

Links to third-party web sites:

Our Service may contain links to third-party web sites or services that are not owned or controlled by MHG. MHG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that MHG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Changes:

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. Please review this Privacy and cookie policy periodically in order to inform yourself about the changes.

How to contact MHG:

For general MHG privacy issues, to submit feedback or ask MHG questions about its privacy practices and this Privacy Policy please contact MHG by email at privacy@madheadgames.com.